Our Out of Hours Emergency Procedure.
Providing the best care to our clients at all times is our priority and in order to ensure this is what we deliver both now and in the future, we have recently reviewed our methods for providing emergency care for your pet Out Of Hours. After careful consideration we have decided to partner with Vets Now, who specialise in providing dedicated emergency out of hours care at nights and weekends. Vets Now have operated an emergency clinic in Alfreton for some time now and we trust they will provide you with an excellent service.
Here are just a few reasons why we believe Vets Now is the best option for you in an Emergency when we aren’t open:
They are dedicate to emergencies, so have a breadth of training and experience.
They have specialists on site for complex cases.
Consistently excellent client feedback.
Their veterinary team continually monitor the patients throughout the night.
By using Vets Now to cover our Out of Hours Emergencies it enables our team of Veterinary Surgeons and
Veterinary Nurses get a good night’s rest at nights and weekend’s so we can continue to provide the high
quality care during the day that we pride ourselves on.
Vets Now take over from us when we close in the evenings and weekends. It is always best to phone us first as we will either be there to answer your call, or we will have an answer machine message with Vets Now details for you.
When you call Vets Now their trained staff will be waiting to help. If required you will be advised to visit the clinic where you will be seen by the emergency team.
Vets Now will begin providing our Out of Hours cover on Monday the 5th of November 2018. Specific details of the times when Vets Now will be providing Out of Hour cover on our behalf are:
Monday – Friday 1900 overnight until 0830
Saturdays – 1500 overnight until 1000
Sundays – 1200 overnight until 0830
Please be aware that because of the nature of Out of Hours emergencies, a night-time or weekend appointment will be more expensive than seeing a vet during usual hours. Vets Now will discuss this with you at the time of the appointment and before commencing any treatment. Please consider pet insurance to give you peace of mind that your pet will be able to receive the best possible care 24 hours a day.
Your nearest Vets Now clinic is:
Alfreton Park Veterinary Hospital
216 King Street
Below is a video that explains what to do in an emergency situation.
Below is a brief video about Vets Now.